Heather is a globally recognized expert trainer with over two decades of experience in the technology and learning industry. Her background includes government, corporate, sports and media technology.
Heather helps individuals and organizations learn how to maximize productivity in the modern workplace by sharing real world experience and knowledge of software applications such as Microsoft 365, Microsoft Teams, OneNote, Power BI, Project, SharePoint, and Visio.
She has authored many Microsoft Office online courses for LinkedIn Learning.
She has been Microsoft Certified since 2006, and became a Microsoft Certified Trainer (MCT) in 2011. She has been appointed as a MCT Regional Lead since 2011.
In 2017, Microsoft honored her with an award as a Most Valuable Professional (MVP) for the OneNote technology. Microsoft has re-awarded her as a MVP for Office Apps and Services the past five years consecutively. Her primary focuses are Microsoft 365, OneNote and Teams.